Introduction
This Privacy Policy applies to personal data collected, processed and stored by Ecebs Limited in connection with the use of the mobile application the Smart Ticket Checker (“Service”). The Service allows an end user (“end user” or “you”) to use an Android device to read the smart tickets from an ITSO smart card by holding it to the back of an NFC-enabled Android device.
This Privacy Policy explains who we are and how we collect and use personal data, as well as your ability to control certain uses of it. We recommend you read this Privacy Policy so that you understand our approach towards the use of your personal data.
Who is responsible for the personal data collected?
The personal data is collected by Ecebs Limited, a company registered in England, with company number 3974521 and whose registered office is at 5 White Oak Square, London Road, Swanley, Kent BR8 7AG (“Ecebs”).
What personal data do we collect?
In this Privacy Policy, “personal data” means any information to an identified or identifiable individual (e.g. name, address, telephone number or e-mail address).
We collect the following types of (personal) data:
Google Advertising ID
When an end user downloads our mobile application to an Android device, we may automatically record the Google Advertising ID for analytics purposes. The Google Advertising ID is an anonymous identifier, provided by Google Play services. If a device has an Advertising ID, Ecebs may collect and use the data solely for analytical purposes.
Anonymous information
The anonymous information we collect (i.e. information that does not enable identification of individual persons) includes technical information transmitted by the end user’s device.
End users
We do not collect any personal data from end users.
How do we use this personal data?
We collect the personal data in order to:
- provide the Service to end users;
- perform research, as well as for analytical and statistical purposes;
- respond to inquiries, feedback and support request and questions;
- prevent illegal activities, suspected fraud and potential threats to our Service;
- analyse the characteristics of our end users at an aggregated level and end user utilization of our Service in order to understand end user and market needs, to improve our existing Services, to design new Services and for business development;
- to resolve disputes and enforce Ecebs’ policies.
Will we share your personal data with other parties?
We do not share personal data with third parties, except as specifically consented by the end user pursuant to this Privacy Policy and/or if required by applicable law.
We may share anonymous data with third parties, if required, in order to provide, maintain or improve the Service, and only to the extent needed to provide such Service.
We may also share personal data if: a) we are legally entitled or required to do so (for example, if required to do so by legal proceedings or for the purposes of detection and prevention of fraud and other crime or as part of a security audit); b) to detect, prevent or otherwise address fraud, security, violation of our policies or technical issues; or c) to protect against harm to the rights, property or safety of Ecebs.
Your personal data may be transferred, stored or processed in The United Kingdom, or any other country in which Ecebs (or its affiliates, subcontractors or agents) maintain facilities. This may include a transfer to countries with lower data protection standards than your country of residence. By using our Service, you consent to any transfer, storing or processing of personal data outside of your country of residence or outside the European Economic Area. We will take all steps reasonably necessary to ensure that the data is treated securely and in accordance with this Privacy Policy.
How do we protect the personal data?
The collection, use and disclosure of personal data collected through the Service is safeguarded by technological and organisational security measures with the objective to protect the personal data against loss, misuse and unauthorised access, alteration, disclosure or destruction. The measures are continually improved in line with technological developments.
We will not retain your personal data for a period longer than necessary to fulfil the purposes for which it was collected for, unless we have to keep it for legitimate business, tax or legal purposes.
Privacy rights
An end user is entitled to know whether we hold personal data and, if we do, to have a copy of that information. Furthermore, an end user can request us to correct, update or delete personal data in our records, inform us about any misuse of personal data and/or request portability of your personal data.
An end user can opt-out of continued information collection by our Service by adjusting the settings on your devices or by deleting the Service entirely from your device.
An end user can opt out of the Google Advertising ID at any time within Google Play apps to prevent their data from being collected.
Links to other websites and applications
Our Service may contain links to other websites or mobile applications. Please note that we are not responsible for the privacy practices of other websites or mobile applications. This Privacy Policy applies solely to personal data processed in connection with the use of our Service.
Changes of the Privacy Policy
The Privacy Policy may be changed from time to time. Please check our Privacy Policy frequently and take note of any changes.
The new Privacy Policy will be effective immediately upon posting. By continuing to use our Service, you agree to be bound by the revised Privacy Policy.
Law and Jurisdiction
This Privacy Policy shall only be governed and construed in accordance with the laws of England and Wales. All disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the English courts.
How can you contact us?
If you have any questions or concerns about this Privacy Policy or your privacy, you can contact us at [email protected]
Any complaints about the collection and use of personal data can be submitted to the Information Commissioner’s Office (“ICO”). You can find more information about filing a complaint on the website of the ICO (https://ico.org.uk/make-a-complaint/) or you can call their helpline on 3030 123 1113.
